Effective Date: September 20, 2018

The following terms and conditions constitute an agreement between you and Haven, Inc. (“Haven,” “we,” or “us”), the operator of myhavenhealth.com (the “Site”) and related websites and services (collectively, the “Services”). These terms of use (the “Terms of Use”), together with our Privacy Policy](https://www.myhavenhealth.com/privacy) govern your use of the Services. By using or accessing our services, you agree to the terms of this agreement, including other supplemental documents (Privacy Policy). If you do not agree to this, you cannot use our services.


1. We do not provide any medical advice

As explicitly stated, we do not provide any medical advice in part or entirety. Any content that you obtain or receive from Haven, its employees, contractors, partners, sponsors, advertisers, licensors or otherwise through the Services, is for informational purposes only. Any information on the website does not substitute or replace professional medical advice, nor is any information an endorsement of a particular type of procedure or insurance coverage. You agree that we do not assume any responsibility in the accuracy of the information nor the actions taken as a result of the information. You assume full responsibility for all actions taken.

No relationship on any of our services constitutes a substitute for healthcare. No licenses medical professional / patient relationship is established through the use of our services or communications. No official doctor-patient relationship is formed under any circumstances.

No party involved in the preparation of information guarantee that the Content is timely, accurate or complete, and they will not be responsible or liable for any errors or omissions in, or for the results obtained from the use of, such Content.

2. We are informational purposes only. We do not override the terms and conditions of your insurance

We offer information about your insurance for informational and educational purposes only. We have no affiliation with insurance companies and cannot dispute or override any claims, terms, conditions, or decisions made for or by your insurance. Any disputes must be handled through your insurance or healthcare providers dispute policies and procedures.

Information on this platform does not override the reality of existing and non-existing insurance contracts. Adding an insurance to your profile makes no guarantee that you own that policy, that you are eligible for that coverage, or any other related claims. These are best handled directly with your insurer. Adding a provider to your profile makes no guarantee that that provider will see you, that they are in-network under your plan, or any other related claims.

Explicitly stated, if the information from your insurance provider varies from the information on this platform, the information from your insurance is the most-trusted source. Regardless of indication on our platform, the existence of "in-network" participation by a provider must be verified with that provider directly and your insurance company. We are not responsible for any variances in 'in-network' status, associated costs, or any other decisions made when you use your insurance.

While we make a good faith effort to maintain information, we are not responsible for the timeliness or accuracy of the information on this platform. All official rulings must be made directly with your insurance and your healthcare provider.

3. Your responsibilities

You must be 18 years of age or over, or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age, to create an account with us or use the Site and the Services. If you do not qualify under these Terms of Use, do not use the Site or Services.

When you create an account, you will provide an email address and create a password (collectively, “Credentials”). You should keep your Credentials private and not share your Credentials with anyone else. You must immediately notify us if your password has been stolen or compromised by sending an email to ben@myhavenhealth.com](ben@myhavenhealth.com). You may also be able to connect to the Services through a third party service, such as Facebook or Google. If you connect to the Services through a third party service, you give us permission to access and use your information from such third party service as permitted by such third party service.

While using the Services, you may encounter links to other websites. These links are provided for your convenience only and we do not endorse these sites or the products and services they provide.

You are responsible for your healthcare expenses, decisions, and outcomes. You are responsible for ensuring that all information that you provide to Haven is accurate and up-to-date, including your insurance information. Ultimately, you must resolve any dispute between you or any Healthcare Provider arising from any transaction hereunder directly with the Healthcare Provider.

If you are a Healthcare Provider or other person or entity in the healthcare or medical industries, regardless of whether you maintain an account with Haven or not , you acknowledge and agree that: you will not use the Services to view, access or otherwise use, directly or indirectly, price, availability, or other Content for any purpose other than your own personal use as a patient or prospective patient, or engage in any unlawful or anti-competitive acts

4. All posted content is property of Haven Inc

By posting Posted Information through the Services, you agree to and hereby do grant, and you represent and warrant that you have the right to grant, to Haven and its contractors an irrevocable, perpetual, royalty-free, fully sublicensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute such Posted Information and to adapt, edit, translate, prepare derivative works of, or incorporate into other works, such Posted Information.

All of the Content is owned by us or our licensors and is protected by copyright, trademark, patent, and trade secret laws, other proprietary rights, and international treaties. You acknowledge that the Services and any underlying technology or software used in connection with the Services contain Haven’s proprietary information. We give you permission to use the Content for personal, non-commercial purposes only and do not transfer any intellectual property rights to you by virtue of permitting your use of the Services.

5. Ongoing changes to services

We are a new company and our services are constantly evolving. We may from time to time add new features to the Services, substitute a new service for one of the existing Services, or discontinue or suspend one of the existing Services. Under no circumstances will Haven be liable for any suspension or discontinuation of any of the Services or portion thereof, and the use of new services will be governed by this Agreement.

Some Services may have additional terms (including, without limitation, policies, guidelines, and rules) that will further govern your use of that particular Service, and supplement this Agreement.By using those Services, you agree to comply with any such additional terms, which are incorporated by reference into this Agreement.

6. Deletion of Account

We reserve the right, if we determine it is best, to terminate, suspend and/or deactivate your account immediately, without notice.

7. Our Privacy Policy

Protecting patient privacy and keeping your information secure are among our biggest priorities. Our Privacy Policy details how we may use, share, and maintain the information that you voluntarily share with Haven.

8. Legal Disclaimer

You acknowledge that we have no control over, and no duty to take any action regarding: (a) which users gain access to the Site and/or the Services, (b) what Content you access, (c) what effects the Content may have on you, (d) how you may interpret or use the Content, or (e) what actions you may take as a result of having been exposed to the Content. You release us from all liability for you having acquired, you having not acquired, or your use of Content. We make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Site and/or the Services. We have no special relationship with or fiduciary duty to you.

We provide the services “as is” and “as available.” We make no express or implied warranties or guarantees about the services. To the maximum extent permitted by law, we hereby disclaim all such warranties.

9. General Limitation of Liability

Your sole and exclusive remedy for any dispute with us is the cancellation of your account. In no event shall our cumulative liability to you for any and all claims relating to or arising out of your use of the services or the site, regardless of the form of action, exceed the greater of: (a) the total amount of fees, if any, that you paid to create or maintain an account with the site or the services, or (b) $1. In no event shall we be liable to you (or to any third party claiming under or through you) for any indirect, special, incidental, consequential or exemplary damages arising from your use of, or inability to use, the site and/or the services.

10. Indemnification

Upon a request by us, you agree to defend, indemnify, and hold harmless us, our employees, contractors, officers, directors, agents, parent and other affiliates, from all liabilities, claims, demands and expenses.

11. Other information

Your affirmative act of using the Services and/or creating an account constitutes your electronic signature to this Agreement, which includes our Privacy Policy, and your consent to enter into such agreements with us electronically.

We may change these Terms of Use and the other documents that are part of the Agreement at any time, as we reasonably deem appropriate. Upon any such change, we will post the amended terms on the Site. Your continued use of the Site and/or the Services following such posting shall constitute your affirmative acknowledgement of the Terms of Use or other applicable Agreement document. If at any time you choose not to accept these terms of use or the agreement, including following any such modifications hereto, then you must stop using the site and the services.

No action arising under or in connection with this Agreement, regardless of the form, may be brought by you more than one (1) year after the cause of action arose; actions brought thereafter are forever barred.

This Agreement shall be deemed to have been entered into and shall be construed and enforced in accordance with the laws of the State of Washington DC as applied to contracts made and to be performed entirely within Washington DC, without giving effect to the state’s conflicts of law statute. You agree that all disputes between you and us (whether or not such dispute involves a third party) with regard to your relationship with us, including, without limitation, disputes related to this agreement, your use of the services, and/or rights of privacy and/or publicity, will be resolved by binding, individual arbitration under the American arbitration association’s rules for arbitration of consumer-related disputes, and you and we hereby expressly waive trial by jury. Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this agreement to arbitrate. You are waiving the ability to participate as a class representative or member in any class or collective claim you may have against us including any right to class or collective arbitration or any consolidation of individual arbitrations. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if we are a party to the proceeding. This dispute resolution provision will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Use or the Agreement.

In the event any one or more of the provisions of this Agreement shall for any reason be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired. This Agreement and any supplemental terms, policies, rules and guidelines posted through the Services, each of which are incorporated herein by reference, including the Privacy Policy, constitute the entire agreement between you and us and supersede all previous written or oral agreements.

We may assign this Agreement at any time, including, without limitation, to any parent, subsidiary, or any affiliated company, or as part of the sale to, merger with, or other transfer of our company to another entity. You may not assign, transfer or sublicense this Agreement to anyone else and any attempt to do so in violation of this section shall be null and void.